TekStore Frequently Asked Questions

TekStore is open: Monday–Friday: 9:00am–5:30pm Saturday: 10:00am–4:00pm Sunday: Closed

Yes, we offer flexible Buy Now Pay Later payment options through PayPal Credit and Klarna, giving you easy, manageable payment plans on repairs and refurbished Apple products.

Absolutely. Every refurbished (renewed) Apple device sold at TekStore includes a comprehensive 12-month warranty covering parts and labour.

Most common repairs such as screen and battery replacements are completed the same day. More complex repairs might take slightly longer, but we'll always provide clear updates.

Yes, we accept Apple devices in a range of conditions, including damaged or faulty devices, and offer competitive valuations.

No. TekStore is an Apple Authorised Service Provider, meaning repairs performed with us using genuine Apple parts fully preserve your existing Apple warranty coverage.

Yes, our device health check service is completely free and provided without any obligation to purchase or repair.

Booking an appointment ensures faster service, but walk-ins are always welcome at our Newquay store.

Yes. We professionally erase all personal data using industry-standard methods to guarantee your privacy and security.

We proudly serve customers from all over Cornwall, including Newquay, Truro, St Austell, Falmouth, Penzance, and surrounding areas.