1
Tell us the fault
Start with the device, the issue, and any symptoms you have already noticed so we can point you in the right direction.
Repair advice
Straightforward Apple Authorised repair advice in Cornwall, covering diagnostics, pricing, genuine parts, repair-or-replace decisions, and what to expect before you book with TekStore in Newquay.
How repair advice works
2
We assess whether repair is worthwhile
We look at the age of the product, the likely repair route, and whether the device still makes sense to repair.
3
We confirm pricing and parts
We explain diagnostics, pricing, and whether genuine Apple parts or a specific service route are involved.
4
You decide the next step
Once you have clear advice, you can book the repair, come in for a free check, consider a renewed device, or hold off if repair is not the right route. For common jobs, start with iPhone repair, iPad repair or Mac repair.
What to think about before you book
These are the main things that usually matter before you go ahead with a repair. If you want more detail, our guides explain whether to repair or replace your device, why genuine Apple parts matter, and why Apple Authorised repairs can cost more.
Should you repair or replace?
In many cases, repairing your device is the most cost-effective option, especially when the rest of the device is still in good condition. If repair is not the best route, you can sell or trade in your device or browse new and renewed Apple devices.
If you are unsure whether repair is worthwhile, we can assess the device before you commit, then help you compare repair with buying renewed or trading in where that makes more sense.
Book a Free CheckHow repair pricing works
Repair pricing depends on the product, the model, and the fault. More complex repairs often need diagnostics first so we can confirm the issue and provide a clear quote. You can check our main Apple repair pages for iPhone, iPad and Mac options.
If you go ahead with the repair, the diagnostic fee is credited towards the final cost. For Mac repairs, pricing varies depending on the model and fault.
Read FAQsGenuine vs third-party repairs
Apple Authorised repairs use genuine Apple parts and approved processes. This supports compatibility, reliability, and the overall quality of the repair.
Lower-cost third-party repairs may use non-genuine parts or different repair methods, which can affect performance, durability, and future support options.
For extra reassurance, you can also find TekStore in Apple Support repair locations. Our own booking page remains the fastest way to reach the Newquay team directly.
Book a RepairRepair times
Repair times vary depending on the device, the fault, and whether assessment or parts are needed first. Some repairs can be completed quickly, while others need more time to diagnose properly.
We always confirm the expected turnaround before proceeding so you know what to expect.
Prepare Your DevicePreparing your device for repair
Before bringing your device in, back up your data where possible, make sure you know your Apple ID details, and be ready to turn off Find My if required. This helps avoid delays when your appointment starts.
Why choose TekStore?
Get clear advice before you decide
Not sure which route makes sense? Book a free check and speak to our team before you commit to a repair.